Monday, February 13, 2017

Monday's Assignment

Good morning everyone,

We are still working on our communication skills; here is an audio link, click on this one and follow the instruction.

Once you are done with that one, click here and watch that video. Then, on your blogs, write a description on what happened in that video in your own words, try to explain what is the relation between the title and the video, and lastly, find at least three things that you have observed from it and then compare them with your peers.  





Many of us look to someone as a state of beauty and when mixed with it and know what to hide his soul find that this spirit is beautiful and repulsive or sick so never Agrk beauty of appearance or body, the real beauty is stems from the beauty of the soul and the morals, literature, and its advantages.



Both are intended customer service.
The man call customer service in the right place, and he was speaking in a way polite. 
Customer service was speaking with respect and seriousness in its work and welcome the man.


The girl make mistakes she's order in the wrong place. The customer service told her she is in wrong place, although 
it is still insisting on the order, and she was talking in a way cynical. Customer service was speaking Look angry 
and surprised

Monday, February 6, 2017

Monday's Assignment




There are various styles in customer service. Sales techniques can range from subtle or soft-sell to more direct or hard-sell, depending on the type of product or service being offered.
Hard selling is more common in selling real estate, cars, furniture, major appliances, insurance, and financial services because these products and services are usually sold on a commission basis. In most retail stores, however, you will encounter soft selling.
Task 1:
Listen to these two sales dialogues. Answer the following questions.
1. How are the two sales styles different?  
The first sales is Hard selling  techniques to bushes you to sale 
 the second sales is soft 

2. What hard-sell techniques does the salesperson use in the first dialogue? 

Adept techniques at persuading the customer and speaks 
professionally gives discounts.
3. What constitutes soft selling in the second dialogue? 
He was trying to help the customer, and presents the goods sales is soft . 

Task 2:
Click on this link and record your answer. Think of one time when you have been in a  situation, either as a customer or as a seller, and record which sales style was it? What was being sold? Describe how the seller tried to convince you to make a purchase. How did you respond to it? 








Task 3:

Guess the meaning of the following expressions from the audio you have just heard:

Word/expression
Meaning
Sentence
Giveaway
what the deal

That sounds too good to be true
fraud

I’m not sure I’m comfortable with that
don't agree

I don’t know. That’s kind of soon
I don't wont




Take advantage of
use

This is a limited offer
last

a passion for hockey
like

Hockey gear
tools







Thursday, February 2, 2017

Wednesday's Assignment

Writing Coherent Paragraphs

Task 1:

Fill in the blanks below winsitions.th the appropriate tra

Such as
Further
Finally
In addition
First
In particular
For example
Specifically
In short
But


Cancer is one of the leading causes of premature death in Canada, …but………there are several ways we can reduce our risk of developing it. ……First………, we can eat better. For example…………, we can eat foods that are high in fibre and low in saturated fat, ……Such as……………black beans and whole grain breads…
………In addition……, we can be more active…Specifically……………….., we can exercise for at least 30 minutes a day……Further………….., we can avoid smoking or being exposed to second-hand smoke……Finally………….. , we can get screened for the types of cancer common to our gender…In particular……… , women can have mammograms to screen for breast cancer, while men can have PSA (prostate-specific antigen) tests to screen for prostate cancer……In short……… , by taking steps to reduce the risk of developing cancer, we can live longer, healthier lives.
Task 2:

Locate and underline pronouns in the following paragraph. Then, list them (in order) on a chart, along with the idea to which each pronoun refers.

Canada’s cheese guru, Gurth Pretty, is aiming to raise the profile of Canada’s little-known artisanal and regional cheeses, including those made from cow, goat and sheep’s milk. He has conducted extensive cross-country research on them. He has also spoken at length with many cheese makers about their products. In addition, they and Gurth have developed a number of recipes that incorporate the cheeses to encourage Canadians to taste them. As a result of Gurth’s efforts, Canadian artisanal cheeses are becoming better known and will no doubt become more popular in the future.

Pronoun 
Refers to 
 those 
artisanal and regional cheeses
He
Gurth
they
cheese makers
them


Task 3:

Read the following paragraph. Then write the appropriate pronouns in the blanks.

Of the hundreds of Canadian artisanal cheeses that Gurth Pretty has discovered, a number of ……………them………………. have special characteristics. One of …thoes…………….. cheeses is a Niagara-region cheese made from the milk of Guernsey cows. Canada has only a few herds of …them…………., and ……………their……. milk is rich and creamy, so ……it…………….. is used to produce several kinds of Guernsey cheese. Another is a cheese made from the milk of rare Canadienne cows grazing on Québec’s Magdalen Islands ………it………….  tastes slightly salty because the grass …their………… graze on is coated with salt mist from the Gulf of Saint Lawrence. Finally, there is an aged goat’s milk cheese from British Columbia.. …………it…… is soaked for five days in local red wine and grape skins. All in all, Canadian artisanal cheeses vary greatly from region to region.

Tuesday, January 31, 2017

     Describe a significant event in your life


Gone through in my life, important events and significant, my wedding who I love, but the most important event is a day when I became a mother, I was born my eldest son and I'm still a young woman and was a joy it is indescribable and I look at him and see the beauty and wonder whether this is really my son? and I was very happy and joy of everyone and special that he was the first grandson of the two families, after 7 days and became old my father taken  God's mercy to be done to see as his friends and my dad is the most joy. Then days passed and I had hoped to become the Ahmed brother and willing fate to wait 15 years, and when  I became pregnant it was like a miracle to me and all I was very, very joy and wait for the birth of Omar impatiently when it was time and I was in the operating room look at the clock and I shuddered with fear and joy I was not able to explain what I was feeling and the time was 7:35 a.m a exactly I heard the first cry for my baby. I started crying my husband and was kissing me and cries of joy and thank God for this gift. I was so excited to see him. After seconds was my husband holds the baby and looked at him and I saw him look into his eyes, beautiful eyes and he put his finger in his mouth he looked like the angel accepted and embraced, and I felt that I embraced the whole world, and I want to go back to my home so embraced my family and I remember the joy of my oldest son when the child touch and quickly hold the finger of his brother, Ahmed laughs and says Mam Look he grabbed my hand he knows me. Our house filled with joy and pleasure to arrival of the little visitor who we fill our lives respective movements and Laughs.....



Monday, January 30, 2017

Monday's Assignment








4. Post-Listening Exercises [Top]
How often do you text and drive at the same time? Have you ever had an accident (or near accident) because of it? Describe the situation?

When I drive the car I never use the phone,  to avoid an accident. I avoid the danger to my family  and lives of others, and I don't want to get a fine.



ask 2:

Did you benefit from this task? Fill in the following table with new words/expressions that you have learned and put each in a sentence.


Word
Synonym
Sentence
Pro
professional

fist
hand

pull over
Stop

smash
crush