Monday's Assignment

Monday's Assignment

Good morning everyone,

We are still working on our communication skills; here is an audio link, click on this one and follow the instruction.

Once you are done with that one, click here and watch that video. Then, on your blogs, write a description on what happened in that video in your own words, try to explain what is the relation between the title and the video, and lastly, find at least three things that you have observed from it and then compare them with your peers.  

Many of us look to someone as a state of beauty and when mixed with it and know what to hide his soul find that this spirit is beautiful and repulsive or sick so never Agrk beauty of appearance or body, the real beauty is stems from the beauty of the soul and the morals, literature, and its advantages.

Both are intended customer service.

The man call customer service in the right place, and he was speaking in a way polite. 

Customer service was speaking with respect and seriousness in its work and welcome the man.

The girl make mistakes she's order in the wrong place. The customer service told her she is in wrong place, although 

it is still insisting on the order, and she was talking in a way cynical. Customer service was speaking Look angry 

and surprised

Monday's Assignment

Monday's Assignment

There are various styles in customer service. Sales techniques can range from subtle or soft-sell to more direct or hard-sell, depending on the type of product or service being offered.

Hard selling is more common in selling real estate, cars, furniture, major appliances, insurance, and financial services because these products and services are usually sold on a commission basis. In most retail stores, however, you will encounter soft selling.

Task 1:

Listen to these two sales dialogues. Answer the following questions.

1. How are the two sales styles different?  

The first sales is Hard selling  techniques to bushes you to sale 

 the second sales is soft 

2. What hard-sell techniques does the salesperson use in the first dialogue? 


Adept techniques at persuading the customer and speaks 

professionally gives discounts.

3. What constitutes soft selling in the second dialogue? 


He was trying to help the customer, and presents the goods sales is soft . 

Task 2:

Click on this link and record your answer. Think of one time when you have been in a  situation, either as a customer or as a seller, and record which sales style was it? What was being sold? Describe how the seller tried to convince you to make a purchase. How did you respond to it? 


Task 3:

Guess the meaning of the following expressions from the audio you have just heard:

Word/expression	Meaning	Sentence
Giveaway	what the deal
That sounds too good to be true	fraud
I’m not sure I’m comfortable with that	don't agree
I don’t know. That’s kind of soon	I don't wont
Take advantage of	use
This is a limited offer	last
a passion for hockey	like
Hockey gear	tools

Wednesday's Assignment

Wednesday's Assignment

Writing Coherent Paragraphs

Task 1:

Fill in the blanks below winsitions.th the appropriate tra

Such as	Further	Finally	In addition
First	In particular	For example	Specifically
In short	But

Cancer is one of the leading causes of premature death in Canada, …but………there are several ways we can reduce our risk of developing it. ……First………, we can eat better. For example…………, we can eat foods that are high in fibre and low in saturated fat, ……Such as……………black beans and whole grain breads…

………In addition……, we can be more active…Specifically……………….., we can exercise for at least 30 minutes a day……Further………….., we can avoid smoking or being exposed to second-hand smoke……Finally………….. , we can get screened for the types of cancer common to our gender…In particular……… , women can have mammograms to screen for breast cancer, while men can have PSA (prostate-specific antigen) tests to screen for prostate cancer……In short……… , by taking steps to reduce the risk of developing cancer, we can live longer, healthier lives.

Task 2:

Locate and underline pronouns in the following paragraph. Then, list them (in order) on a chart, along with the idea to which each pronoun refers.

Canada’s cheese guru, Gurth Pretty, is aiming to raise the profile of Canada’s little-known artisanal and regional cheeses, including those made from cow, goat and sheep’s milk. He has conducted extensive cross-country research on them. He has also spoken at length with many cheese makers about their products. In addition, they and Gurth have developed a number of recipes that incorporate the cheeses to encourage Canadians to taste them. As a result of Gurth’s efforts, Canadian artisanal cheeses are becoming better known and will no doubt become more popular in the future.

Pronoun	Refers to
those	artisanal and regional cheeses
He	Gurth
they	cheese makers
them

Task 3:

Read the following paragraph. Then write the appropriate pronouns in the blanks.

Of the hundreds of Canadian artisanal cheeses that Gurth Pretty has discovered, a number of ……………them………………. have special characteristics. One of …thoes…………….. cheeses is a Niagara-region cheese made from the milk of Guernsey cows. Canada has only a few herds of …them…………., and ……………their……. milk is rich and creamy, so ……it…………….. is used to produce several kinds of Guernsey cheese. Another is a cheese made from the milk of rare Canadienne cows grazing on Québec’s Magdalen Islands ………it………….  tastes slightly salty because the grass …their………… graze on is coated with salt mist from the Gulf of Saint Lawrence. Finally, there is an aged goat’s milk cheese from British Columbia.. …………it…… is soaked for five days in local red wine and grape skins. All in all, Canadian artisanal cheeses vary greatly from region to region.

     Describe a significant event in your life

Gone through in my life, important events and significant, my wedding who I love, but the most important event is a day when I became a mother, I was born my eldest son and I'm still a young woman and was a joy it is indescribable and I look at him and see the beauty and wonder whether this is really my son? and I was very happy and joy of everyone and special that he was the first grandson of the two families, after 7 days and became old my father taken  God's mercy to be done to see as his friends and my dad is the most joy. Then days passed and I had hoped to become the Ahmed brother and willing fate to wait 15 years, and when  I became pregnant it was like a miracle to me and all I was very, very joy and wait for the birth of Omar impatiently when it was time and I was in the operating room look at the clock and I shuddered with fear and joy I was not able to explain what I was feeling and the time was 7:35 a.m a exactly I heard the first cry for my baby. I started crying my husband and was kissing me and cries of joy and thank God for this gift. I was so excited to see him. After seconds was my husband holds the baby and looked at him and I saw him look into his eyes, beautiful eyes and he put his finger in his mouth he looked like the angel accepted and embraced, and I felt that I embraced the whole world, and I want to go back to my home so embraced my family and I remember the joy of my oldest son when the child touch and quickly hold the finger of his brother, Ahmed laughs and says Mam Look he grabbed my hand he knows me. Our house filled with joy and pleasure to arrival of the little visitor who we fill our lives respective movements and Laughs.....

Monday's Assignment

Monday's Assignment

4. Post-Listening Exercises [Top]

How often do you text and drive at the same time? Have you ever had an accident (or near accident) because of it? Describe the situation?

When I drive the car I never use the phone,  to avoid an accident. I avoid the danger to my family  and lives of others, and I don't want to get a fine.

ask 2:

Did you benefit from this task? Fill in the following table with new words/expressions that you have learned and put each in a sentence.

Word	Synonym	Sentence
Pro	professional
fist	hand
pull over	Stop
smash	crush

Thursday's assignment

Thursday, 19 January 2017

Thursday's assignment

Trip Report

Good morning everyone,

Hope that all who attended yesterday have enjoyed the day and learnt something new.

Let’s start with our famous trip report writing activity.

Write a report describing yesterday’s experience for you.

• What did you learn that was new to you?

yesterday we had a great field trip to UofT. So I know how and when it is built this 

university seeing to the old fashioned British and seeing the library, chapel ,restaurant, 

then entered the hall and large they were hanging on the wall months universities in

the world.  Since I love reading about the places and ancient civilizations, and I was able to see this wonderful place I was very happy and experience it was excellent for me and frankly I wish I study there.

• What impressed you the most?

The old building model.

• What was something somehow similar to your home country?

University of Toronto is very similar to what Al-Mustansiriya University in Baghdad, saluting the old building model and includes several sections and in terms of space.

• Was there anything that you felt uncomfortable with? If yes, what is it? And why?
• Would you like to have the same trip again in the future?

yes, of course. 

• Do you have any other suggestions to different venues/field trips/ locations?

For the ones who could not make it yesterday, you need to write a different report.

• What made you miss yesterday’s trip?
• Were there any other solutions you could have done?-
• Interview one or more of your peers who have attended and ask them of the day’s highlight.

Tuesday's assignment

Tuesday's assignment

Parenting Self-Analysis

In your journey to become a positive, more effective parent it is important to honestly evaluate your needs and strengths as a parent.

A- Complete the following exercise by filling in the blanks.

1. I want to become a better parent because 

An important relationship with my children and their ________________________

And the formation of their personality and their self-confidence end to make them 

happy and successful in their lives_____________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

2. What areas do I need to improve in to become an effective parent? (For

example: being more compassionate, organized, etc.) List at least 3 ways

you would like to improve as a parent.

a. _To hear their views and Respect them._______________________________________________________

b. _encourage them________________________________________________________

c.Joked with them and showed them my love _________________________________________________________

3. Everyone has strengths, things they do well, that can be used to help

them improve. (For example: budgeting, buying wholesome food, etc.)

Realizing that you are responsible in one area can motivate you to be

responsible in others. List at least three strengths you have as a parent.

a. Organizing budget and meet the needs of the necessary food ,  clothing and Education _________________________________________________________

b. Save some money to help him in the beginning of his career_________________________________________________________

c.Teach honesty, respect. _________________________________________________________

4. How do you think improving your character and skills as a parent will

improve your family? Have to behave with respect and sincerity in front of them because they will learn from me goodies____________________________________________

Provide advice and assistance and the laying of love and respect for self and others and good inside_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

____________________________________

B- Now, watch this video and then answer the following questions:

1.                 How many parenting styles were mentioned in that video?

authoritarian parenting

permissive parenting

authoritative parenting

2.                 Which one do you think yourself represent? Why?
 I almost follow the same style of  my parents in the education of my children all the qualities first I'm authoritative  and I respect their opinion and be permissive, rarely authoritarian when I'm certain that will not benefit them.

3.                 In your opinion, what are the differences between the different parenting styles, especially after your children are grown up?

We are the new generation I think we are more authoritative and permissive because we are in an era of development and openness that does not mean that our parents authoritarian On the contrary, they love us and fear us they sometimes  authoritarian and we realized this thing when we grew up and became our children.   

C- Fill in the table with all the new vocabulary/expressions that you have heard on that video:

New word/expression	Meaning	Sentences
authoritarian	Strict، militant
permissive	tolerant، forgiving
authoritative	dependable